Delete your Copio account

Last updated: 24 August 2026

This is permanent on the server. Account erasure revokes every signed-in device and deletes your server-side account data, encrypted clip envelopes and encrypted files. It cannot be undone.

Delete from the app

Open Copio and go to the account or settings screen.
Choose Delete server account.
Read the deletion summary, enter your current account password and confirm the irreversible action.
When the request is accepted, Copio signs this device out of remote sync. Other device tokens are revoked by the server.

What is deleted

The service removes account identity, device records, access tokens, encrypted clips and files, folders, snippets, rules, pairings, subscriptions and billing references, consent history, nominee and grievance data. A minimal anonymised record that an erasure completed may remain. Records required by law may be retained only for the required period.

What remains on your device

The independent encrypted local vault remains on the device so that a server action cannot silently destroy your only local copy. If you also want the device copy removed, uninstall Copio and remove its local app data after the server confirms erasure. Before deleting local data, export anything you need; recovery secrets cannot restore server data after account erasure.

If you cannot sign in

Email bossess.com@gmail.com from the address associated with the account. We will provide a proportionate identity-verification path. Never email your password, recovery phrase, recovery package, access token or clipboard content.

Questions

Read the privacy notice or contact the Big Helpers privacy team at bossess.com@gmail.com.